Please note that the venue for this program has changed.
MONDAY, JUNE 24
Business Etiquette for Transit Professionals 10 AM to Noon
Effective Goal Setting and Priority Management in a Transit World 1 to 5 PM
TUESDAY, JUNE 25
Hiring and Retaining Great Transit Employees 8:30 to 11:30 AM
Business Etiquette for Transit Professionals:
The true leaders in transportation are the ones who share particular skills: the insight to communicate effectively and the ability to act professionally. With all the changes in technology, it has become easy to take shortcuts that cost us professionally. What are the new rules of etiquette for email? In this fast paced environment, how can we relate easily to everyone, present ideas with conviction and still emerge from almost every personal interaction successfully? This session offers the seven rules for electronic communication and provides valuable steps to remember names, communicate the right message with appropriate etiquette, and avoid three common handshake blunders.
Effective Goal Setting and Priority Management in a Transit World:
“I would get more done if the world would stop and leave me alone for 5 minutes!” If this is your mantra, then this session on setting effective goals and priorities is perfect for you. You will learn how to:
- Take control of your projects and know which ones are the real priorities.
- Handle with ease, the interruptions and unexpected demands created to destroy your careful scheduling
- Stop wasting time and get the clock working for you instead of against you.
- Stay cool, calm, and collected when the chaos is mounting and stress threatens your effectiveness
Hiring and Retaining Great Transit Employees:
Your transit organization is only as good as the people who keep it going. It is worth spending time evaluating and improving your company image, your recruiting and hiring process, and strategies to make employees feel valued and engaged. This session will provide tips and ideas to find and keep the right people working for you, now and in the future.
Business Etiquette for Transit Professionals (2 hours) -
Effective Goal Setting and Priority Management in a Transit World (4 hours) -
Hiring and Retaining Great Transit Employees (3 hours) -
Presented by: Kristen Joyner, Executive Director, South West Transit Association
Parking: Free, ample parking is available at the Hotel Indigo Harrisburg.
Lodging: Please note that the venue for this program has changed. PennTRAIN has secured a block of rooms at the Fairfield Inn & Suites Harrisburg International Airport (4 Terminal Drive, Middletown, PA 17057) for the nights of June 23 & 24 at the discounted rate of $116/night plus taxes and fees. Click here to book online, or call 717-944-1361 and ask for the PPTA room block. Rooms will be available until Friday, June 21 or when sold out.
Meals: Snacks, and assorted beverages will be provided both days. Lunch will be provided on Monday. Please inform Sara Bowden at firstname.lastname@example.org of any dietary restrictions at least one week in advance.
Attire: Casual. Because it can be a challenge to keep the meeting room at a temperature that accommodates everyone, we recommend bringing a sweater or jacket to stay comfortable.
Available Seats: 35 per course
The Fairfield Inn & Suites Harrisburg International Airport is located at:
4 Terminal Drive, Middletown, PA 17057