PennTRAIN: Hiring, Recruiting, Developing and Retaining a Sustainable Driver Workforce

Hiring, Recruiting, Developing and Retaining an Sustainable Driver Workforce

May 18, 8:30 - 3:30 - Includes breaks for lunch

NOTE: To receive your certification, you must have a camera and audio available for this course. 

Hiring and Recruiting 

You know that drivers are the front-line representatives for your agency. So what can transit leaders do to address driver shortages? Organizational awareness, executive support, defining the right attitude for your staff and effective employee relations are critical factors impacting your service and are key in any effort to address driver shortages.

Developing and Retaining 

You understand that effective reward/recognition and training programs leads to job satisfaction and reduced employee turnover. How do you engage your drivers and reinforce your mission through the impact of essential retention programs? Successful professional development is critical to maintaining a vibrant, mission-centric and successful community transportation sustainable driver program.

Course Outline:

• Evidence Based Leadership
• Recruitment
• Selection Guidelines
• Onboarding
• Reward and Recognition
• Training and Development
• Performance Improvement and Individual Development Plans
• Performance Appraisals
• Developing an Implementation Plan for Driver Recruitment and Retention

Instructors:

Caryn R. Souza, Training and Certification Program Director, Community Transportation Association of America (CTAA)

Josh A. Baker, Deputy CEO, AMTRAN

We hope you’ll join us May 18!  

Register TODAY and Build YOUR Sustainable Workforce