PennTRAIN: Ecolane Training for Reservations/CSR Specialists

  • 06/16/2022
  • 1:30 PM - 3:30 PM
  • Online via Zoom
  • 8


Registration is closed

Virtual Training - Ecolane Evolution for Reservations/CSR Specialists
Thursday, June 16, 2022    1:30 – 3:30 p.m.

Reservations is the focus of this particular session. If you are responsible for taking reservations and/or are a customer service representative, this Ecolane training is for you.

This virtual training will cover how to create, view, modify and cancel, clients, funding/eligibility, trips, and subscriptions. This will also cover best practices for a CSR on adding notes/comments and handling Where’s My Ride request in Ecolane Evolution platform.

Cost: No charge. 

Attendance Limit: To best facilitate audience participation, this course is capped at 70 participants. If this limit is reached, we encourage you to join the waitlist or contact, as additional sessions may be scheduled if there is sufficient interest.

Pennsylvania Public Transportation Association is a 501(c)6 non-profit organization. 115 Pine Street, Harrisburg, PA 17101

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