Virtual Training - Ecolane Evolution for Reservations/CSR Specialists Thursday, June 16, 2022 1:30 – 3:30 p.m.
Reservations is the focus of this particular session. If you are responsible for taking reservations and/or are a customer service representative, this Ecolane training is for you.
This virtual training will cover how to create, view, modify and cancel, clients, funding/eligibility, trips, and subscriptions. This will also cover best practices for a CSR on adding notes/comments and handling Where’s My Ride request in Ecolane Evolution platform.
Cost: No charge.
Attendance Limit: To best facilitate audience participation, this course is capped at 70 participants. If this limit is reached, we encourage you to join the waitlist or contact penntrain@ppta.net, as additional sessions may be scheduled if there is sufficient interest.
Pennsylvania Public Transportation Association is a 501(c)6 non-profit organization. 115 Pine Street, Harrisburg, PA 17101
