PPTA 2022 Fall Conference "System Wellbeing: A Transit State of Mind"

  • 11/15/2022
  • 11/17/2022
  • Harrisburg Hilton, One North Second Street, Harrisburg, PA 17101


PPTA 2022 Fall Conference

System Wellbeing:
A Transit State of Mind

Harrisburg Hilton
November 15-17, 2022

                             SOLD OUT                             

Thank you for you for your support. Unfortunately, we have reached our registration limit for the Fall Conference.

Save the Date: PPTA Spring 2023 Conference: Forging New Frontiers - June 5-7, 2023, Lancaster, PA

Draft Working Agenda and Schedule
as of 10/7/2022

Tuesday, November 15

11 AM to 5:30 PM:

Meeting Registration Open

Noon to 1:30 PM: 

PennTRAIN Committee Meeting

1:30 PM to 2:30 PM: 

Round One Committee Meetings: 

  • Community Transportation
  • Human Resources

3 PM to 4 PM: 

PPTA Board Meeting

4 PM to 5 PM: 

PPTA Government Affairs Committee Update

5:30 PM: 

Legislative Reception: Meeting Attendees, Legislators, & Staff

6:30 PM: 

Open Evening for Networking with PPTA Vendors and Industry Colleagues

Wednesday, November 16

7 to 8 AM

Round Two Committee Meetings:

  • PPTA Maintenance Committee
  • Cybersecurity Task Force

7:30 AM to Noon: 

Meeting Registration Open

8 AM to 3 PM:  

"System Wellbeing: A Transit State of Mind"

Day's Events and Sessions Include:

8 AM to 9:30 AM

Breakfast and National CEO Panel 
The challenges of delivering transit services are greatly different than a decade ago.  The pandemic has emphasized homelessness, mental health, and passenger behavior issues at levels never seen before.  As we focus on bringing riders back to transit, we must address the behavior issues to create a welcoming environment.  Two national industry leaders will discuss the challenges they have encountered and initiatives they are working on to address the concerns we all are experiencing in these times.

10 to 11 AM

“Biology 101:” The Science of Wellbeing

Dr. Jennifer Olivetti will discuss stresses response in the body, what it does to our vascular system, and our ability to use executive functioning in our brains. She will examine both immediate and cumulative stress responses, and things people can do to lower their baseline levels of stress, as well as what they can do to help others from going into a stress response in acute situations. Hands-on examples during the session will also illustrate how people can lessen the stress response immediately and benefit from this knowledge moving forward.

11 AM to Noon

Conflict Resolution

This session will discuss the managers' role in guiding and overseeing conflict management skills for frontline employees. Our “Train the Trainer” approach will equip conference attendees with tools and resources, and also discuss warning signs managers should know.

12:15 to 1:45 PM

Luncheon & Keynote: Innovative Models and Best Practices from Other Industries, Presented by WellSpan

Are we alone in the world of customer behavior challenges? We can take some comfort in knowing we are not. Kasey Paulus, Chief Nursing Officer at WellSpan Health, a large integrated health system located in South-Central Pennsylvania, is tackling these issues head-on and will provide insights into approaches from outside of the industry. As a service industry, the healthcare industry’s issues are very similar to public transit. WellSpan is committed to supporting employees and eliminating workplace violence through an integrated approach of proactive risk assessment, training, and use of data to drive improvements. Come hear another industry’s approach to addressing many similar issues faced by transit.

2 to 2:45 PM

Legal Implications of a Safe System

An overview of legal issues systems face when interacting with passengers, advocacy groups, employees, and law enforcement/security. This session will also address dealing with dangerous or disruptive passengers, and support transit agencies can provide to their employees for difficult situations.

3 to 4 PM

Round Three Committee Meetings:

  • Operations
  • Financial Officers

Ethics Refresher Course with Jill Nagy

4 to 5 PM

Round Four Committee Meetings:

  • Safety Committee
  • Marketing Committee

4 to 4:30 PM

Legal Update with Jill Nagy

6:00 PM

Open Evening for Networking with PPTA Vendors and Industry Colleagues

Thursday, November 17

8 to 9:30 AM

Breakfast, PPTA General Membership Meeting, & PennDOT Update

9:30 AM

Legislative Update, Larry Ceisler, Ceisler Media and Politics PA

10:30 AM

Adjourn PPTA Fall Meeting

Attendee Registration

Fall Conference Registration: On-site registration will NOT be available.

  • $225 - Active PPTA Member
  • $275 - Non-Member

Mark Your Calendar!

  • Wednesday, October 26, 2022 - PPTA room block at Harrisburg Hilton will be closed. 
  • Monday, November 7, 2022 - Deadline for registration. On-site registration will NOT be available.
  • Tuesday, November 15 to Thursday, November 17, 2022 - PPTA 2022 Fall Conference in Harrisburg
  • Monday, June 5 to Wednesday, June 7, 2023 - PPTA Spring 2023 Conference in Lancaster

Register Now!

Transit agencies are asked to pay by check whenever possible. 

Please email info@ppta.net with any questions.

Room Reservations at the Harrisburg Hilton

Rooms are available on the nights of November 15 & 16 at a discounted rate of $117 per night. Overnight self-parking in the Hilton's attached garage is available for an additional $10 per night, per vehicle. Valet parking is also available for $24 per night, per vehicle. Check-in time is 3 PM, and check-out time is 12 Noon. Early check-in and/or late check-out can be arranged when making your reservation.

Use the link below to reserve your room, or call 717-233-6000 and reference group code LICTR. Reservations are also available online at harrisburg.hilton.com with the promo code LICTR.

Reserve Your Room

Pennsylvania Public Transportation Association is a 501(c)6 non-profit organization. 115 Pine Street, Harrisburg, PA 17101

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