Ecolane Evolution for Reservations/CSR Specialists - Virtual Training Tuesday, September 12, 2023
1:30 – 3:30 p.m.
This Training will cover how to Create, View, and Modify Client Profiles as well as manage Funding/Eligibility and all other profile Best practices. Further, it will focus on the trip and Subscription booking processes, adding notes/comments, and handling “Where’s my ride” requests, all within the EVOLUTION Platform. This course is ideal for new Ecolane Users and anyone new to the Evolution interface.
Cost: No charge (PPTA Members only)
Attendance Limit: This course is capped at 70 participants to best facilitate audience participation. If this limit is reached, we encourage you to join the waitlist.
Pennsylvania Public Transportation Association is a 501(c)6 non-profit organization. 115 Pine Street, Harrisburg, PA 17101
