PennTRAIN: Leadership Cohort for New Supervisors

This cohort series will be held over four virtual sessions:

Description: Supervisors have the power to influence the productivity of their team. They are the crucial interface between frontline employees and the organization's managers. They may have more technical experience than their employees but need more leadership experience. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in an inspiring way, make the most of their limited time, and build roads to precious resources.

This interactive cohort series will allow participants to learn from each other as they work with facilitator, Monica Simon, to build skills and expand their capacity as new leaders. 

Format: This virtual series will include four workshops, a DiSC Assessment, and one hour of coaching from a recognized transit industry instructional designer and facilitator. Participants must commit to completing pre-course assessment and coaching and attending all four virtual sessions.  

Presented by: Monica Simon, Principal, Simon and Simon Resources, Inc.

PennTRAIN Member Cost: No charge. Please note that participants are expected to attend all sessions. 

Registration Deadline: February 15

Internet Access Required. This course will be presented via Zoom, and attendees must have an internet connection in order to participate. Links to join each session will be provided in advance via email. 

Learning Objectives:

• Employ strategies to establish credibility with former peers.
• Explain a new supervisor’s responsibilities.
• Discuss several leadership models: situational leadership, and servant leadership
• Define individual leadership, delegation, and problem-solving styles.
• Recognize the contributions and areas for improvement each style brings to the workplace
• Practice effective communication skills, including non-verbal communication, active listening, and communication barriers.
• Identify causes of communication breakdown and practice strategies to repair a communication breakdown.
• Understand types and causes of conflict at work.
• Explore the benefits of feedback.
• Understand the dynamics of feedback, including the cognitive and emotional aspects and the value of trust.
• Differentiate between the types of feedback.
• Utilize the topics from previous sessions to discuss SMART goals and the importance of managing others.
• Explore goal setting, accountability, credibility, and values.